Frequently asked

QUESTIONS

Can I cancel my order after it has been placed?

Orders can be only be cancelled if the items are yet to be dispatched from our warehouse (typically within 24 hours of purchase). Please contact our customer support team as soon as possible if you need to cancel an order.
What is the expected delivery time for domestic orders?

Standard Shipping within India typically takes 5-7 business days to deliver. Please note that delivery times may vary based on your location and any potential shipping delays.
Can I return or exchange a frame?

Yes, your order may be eligible for return or exchange under certain conditions. Please review our returns policy for detailed information on how to initiate a return or exchange.
How can I track the status of my order?

Once your order is confirmed, you will receive a tracking number via email. You can use this number to monitor the shipping status of your order.
Are there any discounts or offers available for loyal customers?

Yes, we occasionally run promotions and offer discounts to our newsletter subscribers and loyal customers. Be sure to sign up for our newsletter in order to stay informed about the latest discounts and offers.